gt99ap Terms and Conditions

1 General Terms

gt99ap is an online casino and betting platform operated for Bangladeshi players. By visiting, browsing, or using this website, you agree to be bound by all the terms and conditions stated here.

These terms are available in both English and Bengali. In the event of any interpretive dispute, the Bengali version will apply. gt99ap reserves the right to modify these terms at any time, and continued use of the platform after changes take effect will be considered acceptance of the revised terms.

1.1 Scope of Application

These terms and conditions apply to all services offered by gt99ap, including sports betting, cricket betting, live casino, slot games, fishing games, and all other gaming services. These terms apply equally to every individual who uses gt99ap's services.

1.2 Fair Play Policy

gt99ap believes in fair play. All our games operate through a certified Random Number Generator (RNG), ensuring that every outcome is entirely unbiased and not predetermined.

2 Account Registration and Management

To enjoy any service on gt99ap, you must first open a valid account. During the registration process, you are required to provide accurate and complete information.

2.1 Registration Terms

• Each individual may open only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• It is your responsibility to keep your account login details (username and password) secure.
• If any account information changes, you must notify our support team immediately.
• Transferring or selling your account to any third party is strictly prohibited.

2.2 Identity Verification (KYC)

gt99ap may request identity verification documents at any time when required. Withdrawal requests may be placed on hold until the KYC process is completed. Required documents may include: national ID card, passport, or driving licence.

3 Age Verification and Adulthood

gt99ap provides services to adults only. You must be at least 21 years of age to use this platform.

• By registering, you confirm that you are at least 21 years of age.
• Providing a false age will result in immediate account closure and forfeiture of all deposited funds.
• gt99ap may request verified documentation for age verification at any time.
• We are committed to protecting minors, and immediate action will be taken upon receipt of any relevant information.

4 Deposit and Withdrawal Policy

gt99ap provides fast and secure transaction services through popular payment methods available in Bangladesh.

4.1 Deposit Policy

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposits are generally credited to your account instantly.
• Deposits may only be made from a payment account registered in your own name.
• Deposits made through third parties are prohibited.

4.2 Withdrawal Policy

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 1 hour of the request.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• gt99ap may conduct additional investigation in the case of unusual or suspicious transactions.
• Withdrawals may be temporarily held if bonus wagering requirements have not been met.

4.3 Transaction Security

All financial transactions are secured through SSL encryption technology. gt99ap does not store any card numbers or banking passwords.

5 Bonuses and Promotional Offers

gt99ap offers various bonuses and promotional offers. Each bonus has specific terms that must be followed.

5.1 Welcome Bonus

• New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000.
• Bonus wagering requirement: 10 times (10x).
• Example: A deposit of ৳1,000 earns a ৳1,500 bonus, giving a total of ৳2,500.
• Example: A deposit of ৳14,000 or more earns the maximum ৳10,000 bonus, giving a total of ৳24,000.
• The bonus applies once only, and a single welcome bonus is permitted per account.

5.2 General Bonus Terms

• Wagering requirements must be met within a specified period from the date the bonus becomes active.
• Winnings earned through bonuses are withdrawable, but wagering must be completed first.
• Any attempt to abuse bonuses through multiple accounts will result in account termination.
• gt99ap reserves the right to modify, suspend, or cancel any promotional offer at any time.

5.3 VIP Program

The gt99ap VIP program has four tiers. By playing regularly, you can advance to higher tiers and enjoy weekly cashback:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback

6 Betting and Gaming Rules

All betting and gaming activities on gt99ap are governed by the following rules.

6.1 Validity of Bets

• Once a bet is placed, it is considered final and cannot be changed except in the case of a technical error.
• If incorrect figures are displayed as a result of a technical error, gt99ap reserves the right to make corrections.
• Placing bets through unauthorised methods or automation is prohibited.

6.2 Cricket and Sports Betting

• In sports betting, match results are determined based on official data from the relevant sporting body (ICC, BPL, IPL, etc.).
• If a match is cancelled or abandoned, the status of the bet will depend on the applicable betting rules.
• If match manipulation or fixing is suspected, payment on the relevant bet may be withheld.

6.3 Live Casino and Slot Games

All live casino games are provided through qualified game providers such as Evolution Gaming, Ezugi, Pragmatic Play, PG Soft, JILI, and Spribe. The outcomes of these games are entirely automated and are not influenced by gt99ap.

7 Prohibited Activities

The following activities are strictly prohibited on the gt99ap platform. If such activities are detected, the account will be immediately closed and all balances may be forfeited.

• Creating or operating multiple accounts.
• Bonus abuse — claiming the welcome bonus multiple times using different identities or methods.
• Using another person's funds in your account or betting on behalf of a third party.
• Conducting money laundering or any illegal financial activity.
• Using bots, automated software, or scripts to operate games.
• Exploiting system errors or bugs without reporting them.
• Harassing, threatening, or insulting other users.
• Attempting unauthorised access to another user's account.
• Creating an account with false information or bypassing the verification process.

8 Account Suspension and Termination

gt99ap reserves the right to temporarily suspend or permanently terminate any account without notice in the following circumstances.

8.1 Grounds for Suspension

• Violation of any clause of these terms and conditions.
• Suspicion of fraudulent or unusual activity.
• Failure to submit required documents for KYC verification.
• Evidence of being underage.
• Direction from law enforcement agencies or a court order.

8.2 Voluntary Closure

You may contact our support team at any time to close your own account. The option for temporary or permanent self-exclusion is also available as part of responsible gaming. For more information, visit our Responsible Gaming page.

9 Limitation of Liability

To the extent permitted by law, gt99ap will not be held liable for the following.

• Losses caused by technical failures, server issues, or internet connection interruptions.
• Disruption to a game or betting session due to issues with your device or connection.
• Loss due to bugs or errors in third-party game provider software.
• If login credentials are exposed due to the user's own carelessness.
• Any consequences arising from online gaming being illegal in your jurisdiction.

9.1 Force Majeure

gt99ap will not be held liable if service is disrupted due to natural disasters, government directives, war, pandemics, or other uncontrollable circumstances. In such situations, gt99ap will make every effort to restore service as quickly as possible.

10 Privacy & Data Protection

The privacy of your personal information is extremely important to us. gt99ap collects only the necessary information and uses it for specified purposes.

• Personal information will be used solely for account management, identity verification, and service delivery.
• gt99ap does not sell your personal information to any third party.
• Information will not be shared with authorities except as required by law.
• All data is stored securely using SSL encryption.

To learn about our full privacy policy, please read the Privacy Policy page.

11 Copyright & Intellectual Property

All content on the gt99ap website — including text, graphics, logos, icons, images, audio clips, and software — is protected under the copyright of gt99ap or its licensors.

• Prior written permission is required before using gt99ap's logo, name, or trademarks for any purpose.
• Content may be downloaded or printed for personal, non-commercial purposes.
• Commercial use, modification, or redistribution of any content is prohibited.

12 Dispute Resolution Process

If any dispute arises between gt99ap and a user, it will be resolved through the following process.

12.1 Complaint Submission Process

1. First, raise the matter through our 24/7 live chat support.
2. If the issue is not resolved via live chat, send a detailed complaint by email.
3. After receiving the complaint, we will provide a formal response within the designated timeframe.

12.2 Arbitration

If a dispute cannot be resolved through direct discussion, it will be settled through a neutral arbitrator agreed upon by both parties. The arbitrator's decision will be considered final and binding on both parties.

13 Changes to Terms & Notices

gt99ap reserves the right to change, amend, or update any part of these terms and conditions at any time.

• For significant changes, users will be notified by email or through a notice on the platform.
• The date on which changes take effect will be noted on this page under the "Last Updated" section.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• If you do not agree to the new terms and conditions, contact our support team to close your account.

14 Contact & Support

If you have any questions or comments about these terms and conditions, please get in touch with us.

Our support team is ready to answer questions in Bengali. For important complaints, we generally try to respond as soon as possible.