gt99ap Privacy Policy
This policy describes in detail how your personal information is collected, stored, used, and protected on the gt99ap platform.
gt99ap operates as a safe, reliable, and transparent online gaming platform for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy will inform you about what data we collect, why we collect it, and how we keep it secure. Your information is never sold to third parties.
1 What Information We Collect
Personal Identification Information
When you register or create an account on gt99ap, we collect the following information:
- Full name (in Bengali and English)
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID number (where required)
- Bank or mobile banking details
Activity and Transaction Information
While you use your gt99ap account, we automatically record the following information:
- Login time and date
- Gaming history and betting records
- Deposit and withdrawal transaction details
- Bonus and promotion usage history
- Customer support communication records
Technical Information
Technical information is also collected to ensure the security and improvement of our platform:
- IP address
- Device type and operating system
- Browser name and version
- Cookie and session data
- Page visit and click tracking data
Financial Information
We collect the following financial information to process deposits and withdrawals:
- bKash, Nagad, Rocket mobile numbers
- Bank account number (where applicable)
- Transaction amount and date
- Preferred payment method
2 How Your Information Is Used
gt99ap uses your information only for legitimate and necessary purposes. The main purposes for which we use your information are described below:
Account Management and Identity Verification
We use your identification information to properly create, manage, and secure your gt99ap account. Through the identity verification (KYC) process, we confirm that every user is 21 years of age or older and that the account is being operated by its rightful owner. This helps prevent fraud and unauthorized access.
Transaction Processing
Financial information is used to process your deposit and withdrawal requests quickly and securely. This information is essential for completing transactions via bKash, Nagad, and Rocket, and for sending funds to the correct account for bank transfers.
Customer Support
Our 24/7 live chat support team can access your account and transaction information to resolve your issues quickly. This means you do not have to provide the same information repeatedly, and issues are resolved faster.
Platform Security and Fraud Prevention
We analyze technical and transaction data to detect unusual transactions, multiple account creations, or suspicious activity. This ensures a fair and safe environment for all players.
Service Improvement
We continually improve the gt99ap platform based on your usage patterns, preferences, and feedback. This analysis is used to add new games, improve the interface, and create relevant offers.
Promotions and Bonus Information
With your consent, we send you bonus offers, cashback, and special promotion information tailored to your preferences. You can turn off these communications at any time from your account settings.
3 Sharing and Disclosure of Information
Payment Processors and Financial Services
Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and bank transfer services. These providers operate under their own privacy policies and are required to follow our guidelines.
Technology and Infrastructure Service Providers
Some technology partners (such as cloud hosting and data analytics services) have limited access to certain information in order to operate our platform. These partners work under strict confidentiality agreements and may not use this information for their own purposes.
Legal Obligations
We may be required to provide information to authorities pursuant to court orders, government directives, or legal investigations. Such disclosures are limited to what is legally required, and you are notified to the extent possible.
Protection in Emergency Situations
Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities. This is done in the interest of the safety of all players and the platform.
4 Cookies and Tracking Technology
The gt99ap website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform. The different types of cookies are described in detail below:
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, ensure security, and remember your preferred language and settings. Disabling these cookies will prevent the website from functioning properly.
Analytical Cookies
These cookies are used to understand which parts of the website are used most. This allows us to improve the user experience. The data collected is analyzed in anonymous form.
Preference Cookies
These cookies are used to remember your language, display settings, and other preferences. Your browsing experience becomes more convenient when you do not have to set things up again on every visit.
Cookie Controls
You can manage or delete cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some important features of the gt99ap platform from working properly.
5 Data Security Measures
gt99ap has implemented the highest technical and administrative measures to protect your information. The key components of our security framework are described below:
SSL Encryption
Our entire platform is protected by 256-bit SSL encryption. This means that all information exchanged between your browser and our servers is transmitted in encrypted form, so third parties cannot read it.
Secure Data Storage
Your information is stored on secured servers with limited access controls. Only authorized staff can access this information for necessary operations. Regular security audits are conducted.
Two-Factor Authentication (2FA)
You have the option to enable two-factor authentication to protect your account. This prevents unauthorized access to your account even if your password is stolen. We recommend that all users take advantage of this feature.
Staff Training and Access Controls
All our staff receive regular training on privacy and data protection. Each staff member has access only to the information necessary for their role — the principle of least privilege is followed.
Regular Backups and Recovery Planning
Your information is regularly backed up so that data is not lost in the event of a technical problem. A comprehensive disaster recovery plan is in place to ensure the continuity of the platform.
6 Your Rights and Controls
gt99ap believes that you should have full control over your own information. Your key rights are described below:
Right to Access Your Information
You can request at any time to know what information we hold about you. This information can be obtained through your account settings or via our support team.
Right to Correct Your Information
You have the right to correct any inaccuracies in your stored information. Many details can be updated directly from your account profile; otherwise, please contact the support team.
Right to Delete Your Information
You can request to close your account and have your information deleted. However, some information may be required to be retained for a specified period due to legal or regulatory requirements.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes (such as marketing communications). This preference can be changed through account settings or via the support team.
Right to Data Portability
You have the right to request your data in a common, readable format. This request must be made through the support email.
Right to Restrict Processing
In certain circumstances — such as during a dispute about the accuracy of information — you may ask for processing of your information to be restricted. We will process this request as quickly as possible.
7 Data Retention Period
General Retention Policy
We retain your information for as long as your account is active. Even after an account is closed, some information may be retained for specific reasons:
- Financial transaction records: for a specified period as required by law
- Identity verification documents: for the necessary period even after account closure
- Customer support communications: generally up to three years
- Technical logs: generally up to six months
After the designated retention period, information is securely deleted or anonymized.
8 Protection of Minors
21+ Age Requirement
gt99ap strictly provides services only to those who are 21 years of age or older. We do not intentionally collect any information from minors. An age verification process is conducted at the time of registration.
If we become aware that information from a minor has been collected, we will immediately close that account and delete all associated information.
If a parent or guardian believes that their child has registered on gt99ap, please contact our support team immediately.
9 Policy Changes and Updates
Notice of Changes
We may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email
- A notice will be displayed on the main page of the platform
- The "Last Updated" date on this page will be changed
Continuing to use gt99ap after any changes means you have accepted the new policy. It is therefore recommended that you visit this page regularly.
10 International Data Transfer
Data Across Borders
Our servers and infrastructure may be located in various countries. When your data is transferred outside Bangladesh, we ensure that equivalent protection measures are maintained.
Our legal agreements with the third-party service providers with whom data is shared include data protection clauses. These clauses follow international data protection standards.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our data protection team will review your matter promptly.
Live Chat Support
Chat live in Bengali 24/7
Available any time, any day